We’re always delighted whenever our patients here at our Glasgow dental clinic take time to give us feedback on their experiences.
Over the months we compile selections of the testimonial messages we receive from the patients and put them together in a book which is on display in the reception area of our clinic.
Reception and waiting area in the new
clinic – showing the reception area in the
Philip Friel Advanced Dentistry clinic on
Hyndland Road, Glasgow
– Reception and waiting area – ready to welcome
Throughout the pages we share some of the patients’ own words – many of the words are very poignant as they chart the story of their patient journey…some of them having undergone dental/aesthetic rehabilitation work to transform their smile appearance.
In this blog we’re sharing just a few lines from some of the patients we’ve seen since we set up the clinic. We hope you’ll find their words of interest.
From an orthodontic patient –
“I am so pleased with my decision to use a lingual brace to do so – it did the job very quickly and painlessly!”
From a dental implant patient –
“I had decided on 2 implants and 4 crowns rather than a replacement bridge.
Throughout all treatment, I received superb care and friendly, professional advice – all in very pleasant, state-of-the-art surroundings.
When I look at the “then and now” photos, I barely recognise myself and find myself smiling with new-found confidence.”
From a patient who underwent major restorative dentistry the following from the testimonial in which she highlighted various team members…
“Ross Henderson for his deft, intricate and precise root canal work, executed brilliantly, with his steady and congenial manner.
Jill Clare for her superb white fillings, and her mastery in extracting a tricky impacted wisdom tooth- with immense care, she has a heart of gold.
Glen Frew, a great Ambassador of Dentistry, wonderful in a crisis , and is extremely kind .
Dental nurses Kasia, Louise and Pam for their; empathy, understanding, who cannot do enough to ease any discomfort, and are always ready with a reassuring arm.
Dental Hygienist Jennifer, for her pristine thoroughness, recommendations ,and cheery disposition.
Siobhan, Karyn and Carly, always with a welcoming smile , who are accommodating and professional at all times. They create a great first impression and give continual ongoing friendly advice if required.
Last and most importantly of all, Philip’s Friel himself has amazing dexterity, skill and artistry when fitting crowns for me. He makes well- calculated decisions without ever compromising his Professional reputation. His knowledge is phenomenal, he instills confidence , exudes calm, pays fine attention to detail and is always focused. His teamwork and overseeing of my treatment was second to none. He ensures his clinic has a lovely relaxing ambience and is beautifully appointed, with immaculate state of the art equipment.”
We appreciate the efforts of all those patients who take the time to share their views and opinions about their experiences. You can read more of our reviews by clicking here.
Should you have any questions about this post or would like to find out more about our treatments and services please contact our dental reception team on 0141 339 7579.