A J McD (male, 39) “outcome exceeded expectation”

Made to feel as though a very individual case – again a magnificent feat for a very busy practitioner. Personally, very surprised to be stopped in a busy street by Dr Friel (out on his lunch break) to ask how I was keeping. Again, ability to make a patient feel valued and part of a practice. Confidence gain was as Dr Friel predicted and outcome exceeded expectation.