We offer a bespoke treatment plan for each patient after he or she has been examined by our team.
Whether it’s an implant, a series of crowns or veneers or the latest in teeth whitening processes our team will outline in detail the work involved, the time involved and the costs involved.
Our commitment to first-class patient care ensure your treatment plan is delivered.
The clinic’s team is highly trained and experienced in all the latest 21st century techniques and procedures which mean the best-possible treatment for our patients.
Below is a list of the treatments and services we currently offer our patients at our Glasgow clinic. We have also outlined our complaints policy and information about the Dental Complaints Service.
- Teeth Whitening
- Diagnostic Wax Up
- Inlays and Onlays
- Full Mouth Rehabilitation
- Hygiene Therapy
- X Rays and CT Scanning
- Fillings: Fissure Sealants/Routine
- Root Canal Therapy
- Oral Surgery/Extractions
- Technical/Laboratory Work
- Dental Implants Glasgow
- Dental Implants
- Implant Infections
- Bone Grafting
- Non Surgical Facial Aesthetics
- Soft Tissue Grafting
- Periodontal Surgery
- Anti Snoring Treatments
OUR DEAL FOR OUR PATIENTS
Our clinic team promises to -
Provide a caring, professional and welcoming environment
Provide you with the highest level of dental services during every appointment
Listen to, discuss and allay any concerns
Fully outline treatment plans and costs involved
Waive charges for appointments you need to change or cancel IF you gives us 24 hours notice
Provide a 12-month minimum guarantee on dental work – unless discussed otherwise by our team
You’ll bring a smile to our faces if you can commit to -
Aiming to arrive on time for your appointments – everyone benefits from a smoothly run appointments diary!
Taking on board our advice and instructions on how to care for the work we carry out
Coming along to review and maintenance appointments when we deem them necessary
Settling treatment accounts as and when necessary
Giving us feedback – let us know your opinions of what we’re doing for you: good or bad.
Paying us the biggest compliment of all – by recommending our clinic team to your network of family, friends and business associates
COMMENTS COMPLIMENTS COMPLAINTS
Philip Friel Advanced Dentistry aims to provide the highest quality of care to its patients.
The nature of our work dictates that delivery of our care should be patient-focused, and the views of our patients on how we perform are of paramount importance. We value any feedback, whether positive or negative.
If there is any aspect of the delivery of your care that you feel has not met your expectation please let one of our reception staff know. If you prefer, our Complaints Officer, Philip's Friel, or one of the dentists will be happy to discuss the matter with you confidentially.
We encourage you to express any concerns you may have, and we aim to respond verbally in a prompt, fairly and objective manner (or in writing, if you prefer). If you wish to put your complaint in writing, our Complaints Officer may be able to assist you in doing this.
A written acknowledgement of the complaint must be given by the Complaints Officer to the person raising the complaint within 2 working days of its receipt. A copy of the complaint will also be given to any other person who is subject to the complaint.
If we are unable to resolve your complaint satisfactorily, we can advise you on how to refer you complaint to the Dental Complaints Service.
So just to recap, should you have any complaint about this clinic or the treatment you have received please contact us in the first instance at firstname.lastname@example.org in order that we can investigate.
If you remain unhappy about any issue, you can contact the Dental Complaints Service on their Helpline 08456 120 540 or you can email them at email@example.com
Their website is www.dentalcomplaints.org.uk