Orthodontic patient gives feedback on treatment: “most impressive”

Regular followers of our Glasgow dental clinic blog will know that we often post testimonials from patients who are happy to share their feedback on the experience of treatment and services we offer here.

Today’s testimonial comes from a lady in her early 20s who opted to see our specialist orthodontist Andrew McGregor (pictured below) for treatment.

Adult orthodontics are more common than many people think and that’s one of the reasons we’re delighted to have a specialist orthodontist on board in our team.

Specialist orthodontist Andrew McGregor based at our Glasgow dental clinic

Our specialist orthodontist Andrew McGregor

The patient wrote the following:

“Many thanks to Andrew and the team at Philip Friel’s clinic. Despite being generally happy with my teeth, I wanted to discretely fix the few lower teeth that were crossing at the front.

I am so pleased with my decision to use a lingual brace to do so – it did the job very quickly and painlessly!

MOST IMPRESSIVE

Andrew was confident in his abilities which were reassuring throughout the treatment and the same can be said for the nurses who were all lovely.

The few times I needed something fixed on my brace, Philip was able to stand in for Andrew so I was seen as soon as possible. The ability to be so accommodating was most impressive considering how busy the practice is.

All in all, my experience at Philip Friel dentistry can only be described as a pleasure. The stylish practice and the pleasant receptionists only added to the friendly and professional service.

RECOMMEND

I wouldn’t hesitate to recommend the practice to anybody.”

We’re really grateful to the patient for sharing this feedback.

If you would like to find out more about the orthodontic treatments we offer patients or about our services in general please feel free to contact the clinic on 0141 339 7579.

We will be delighted to help you with any enquiries.

Glasgow dental implant patient feedback: “…find myself smiling with new-found confidence”.

A 55-year-old female patient has recently undergone dental implant and crown work as well as adult orthodontic treatment at our Glasgow clinic.

She’s written us a testimonial which we’re delighted to receive especially as it’s clear her treatment has helped enormously in her smile makeover – and as she says she’s now smiling with new-found confidence.

We always appreciate the time taken by patients to give us feedback about treatment they’ve had done at the clinic.

Here are this patient’s own words…

“I…find myself smiling with new-found confidence”

“I have just completed a year of treatment at Philip Friel Advanced Dentistry and am absolutely delighted with the results.

“In March 2012, I had my first appointment with Philip to discuss straightening my bottom front teeth and replacing 20-year-old NHS bridge work.

“From the start, I knew I was in excellent hands. Andrew McGregor, orthodontist with Philip Friel, fitted a brace to my lower teeth and within 8 months, I had straight bottom teeth for the first time in my life!

IMPLANTS AND CROWNS

“Meanwhile Philip started work on the upper front teeth. I had decided on 2 implants and 4 crowns rather than a replacement bridge.

“Throughout all treatment, I received superb care and friendly, professional advice – all in very pleasant, state-of-the-art surroundings. When I look at the “then and now” photos, I barely recognise myself and find myself smiling with new-found confidence.”

For other patient testimonials please click here.

Should you have any questions arising from the above testimonial or would like addiitional information about cosmetic dentistry and smile makeover work, please don’t hesitate to contact us at the Glasgow dental clinic on 0141 339 7579.

Dental dilemma solved at Glasgow clinic: “I now have the most amazing non-implant looking implant!”

As we’ve mentioned before we always appreciate when a patient takes some time to write a testimonial about their care and treatment at our Glasgow dental clinic.

This lady wrote to us after receiving a dental implant which provided a solution to a situation that had arisen all thanks to a baby tooth that had clearly overstayed its welcome.

Her particular words -  I now have the most amazing non-implant looking implant! – were well received by all who worked on her treatment plan throughout her visits to the clinic.

The patient wrote…

At the age of 53 I decided it was time to do something about a baby tooth – yes a baby tooth!  The problem was it became ‘wobbly’ and I had to replace it with a bridge a decade earlier.  This always annoyed me, as I have looked after my teeth, but this bridge just didn’t match my other teeth and felt clumpy at the back.

On a personal recommendation of a good friend I headed to the West End and to see Dr Friel.

What can I say?

The patient experience was amazing – from start to finish.

Aside from being an extremely pleasant man, he’s a highly professional, committed and focused clinician who knows his stuff.

And when it came to the decision to have an implant to resolve the issue I knew I was 100% in the right hands.

artwork shown in our Glasgow clinic where dental implants are offered

A key message

I’d set myself a time deadline of mid November to have it all done and dusted.

On November 1 – eight months virtually to the day we started – my final fitting was completed and I now have the most amazing non-implant looking implant!

I’m so pleased about the treatment and service I received.

Nothing was ever a problem and everyone in that clinic – receptionists, dental nurses and a couple of the other dentists who I had to see – are just so switched on and all made me feel nothing was ever a problem.

Thanks to Dr Friel and his amazing team!

I look forward to smiling wider and better than I ever imagined was possible.

 

Dental implant “transformed my mouth” – testimonial from a patient.

WE always appreciate when a patient takes the time to write us a testimonial after their treatment is completed.

On this occasion the lady has told us how much of a transformation her dental implant has been for her mouth and the difference it’s made.

She talks about it being ‘just like a real tooth’ – which is exactly the objective when we’re undertaking dental implant surgery for patients at our Glasgow dental clinic.

We hope you find the testimonial an interesting read.

implant patient sends in testimonial about her dental implant surgery at our Glasgow clinic

Mouth "transformed" with the new implant - says patient

“Makes a visit to the dentist one to look forward to rather than one to dread” – a patient gives us feedback.

We appreciated this feedback sent in by an implant patient at our dental clinic in Glasgow

In particular we liked his line that coming here “makes a visit to the dentist one to look forward to rather than one to dread”.

We’re aware many patients may have issues about coming to see a dentist – indeed many have a phobia and we can work with them to help overcome this. Our team includes a professional with a particular focus on dental sedation – should this be required.

Meanwhile back to the patient who’d send us in feedback via a testimonial…

“I have been attending Philip Friel Advanced Dentistry for the past 18 months.

“The surgery itself is palatial and this is only complemented further by the staff that work so diligently in this pleasant environment.

“On arrival you are met by either Siobhan or Karen, and if you are fortunate you may get to meet them both. I was always met with a warm welcoming smile. They both have a fantastic way of making you feel rather important and were at all times so well spoken and informative.

“I have had experience in the past of doctors’ waiting rooms or other dental waiting areas and generally no conversation takes place and the process is all rather cold, not here both girls were chatty and friendly and again made the visit so pleasant.

“Moving on, I was fortunate enough to have the well educated expert, Philip as my dentist, along with Kasia his assistant. They worked like clockwork. They acted in such a professional manner at all times, however this professionalism was promoted in such a pleasant manner. At no time did I feel uneasy, I was made to feel totally reassured that I was being cared for by very competent professional people. This became more evident when I underwent implant surgery and was cared for expertly.

“I had occasion to visit the practice in Philip’s absence and was cared for by Glen Frew and on another occasion by Elizabeth Glass, both who approached their work with the same attitude that was evident in all of the other staff.

“To summarise, my impression of my dentist and his staff is that it works so well as everyone involved work together as a team helping each other where necessary. They genuinely appear to enjoy working in this practice and everyone seems so exuberant and enthusiastic.

“A dental Practice that has got it right, and makes a visit to the dentist one to look forward to rather than one to dread.”

As you can imagine we were particularly pleased to receive this feedback and we were interested in the way he mentioned everyone involved in our team from the reception team through to the dental nurses and others.

Testimonial from a patient undergoing dental implant treatment: “Excellent result”

We always appreciate feedback from patients who undergo any treatment at our dental clinic here in Glasgow.

Here we are showing an image of a handwritten note from a female patient who had dental implant work carried out.

As you’ll read she was happy with what she calls an “excellent result”.

We thank the patient for taking the time to write this – and we hope you enjoy reading it too.

Should you have any questions about dental implant work or any of the other treatments or service at Philip Friel Advanced Dentistry please don’t hesitate to contact us.

Photograph of testimonial from female patient at Glasgow clinic of Philip Friel

Testimonial written by female patient for Glasgow dental clinic

Patient’s view? Dental implant work – “totally pain free and straightforward”.

One of our dental implant patients who came to our clinic in Glasgow wrote a glowing testimonial for our website.

They summed up their experience as “totally pain free and very straightforward”.

The patient is a 60 year old female who’d had a gap in her teeth since her teens.

Here’s what she had to say in full…

“I contacted Philip some months ago as I was keen to have an implant to deal with a gap in my teeth where I‘d had a tooth removed when in my teens.

“I‘d had a bridge fitted in this gap but it had never been entirely satisfactory and I wanted to deal with the problem in a way that would be as much as possible like my original tooth. The treatment involved enlarging the space to allow for the implanted tooth and some bone grafting.

“The whole experience was totally pain free and very straightforward and the result excellent.”

We always appreciate when we receive patient feedback like the above. We recognise it takes a lot of time to write to us so we value that response.

Testimonial from a patient: implant secured denture work carried out

Feedback from patients is always appreciated – both in the time they take to write to us and also the information they’ll share with us in that process.

This gentleman tells the story of how his dentures didn’t give him good dental function and how dental implant work carried out at our dental clinic here in Glasgow produced a much improved solution for him.

Please take time to read his testimonial – shown here in the image.

Should you have any questions about dental implant treatment or any of the other services we carry out here at the dental Glasgow clinic please contact us – we’re happy to answer any queries.

Dental implant patient gives us feedback on treatment carried out at Glasgow clinic

Image of testimonial from dental implant patient

How a playground incident led to many decades of dental despair – a patient’s story

Dental trauma during childhood can have a lifelong impact for many patients we see at our dental Glasgow clinic.

Here we have the story of one patient – a male in his early 50s – who charts the details of what happened after a school playground incident and how it impacted on his ability and desire to smile.

Cosmetic dentistry techniques can make a huge difference in terms of what can be achieved and the benefits from an aesthetic as well as functional perspective.

Read the patient’s story about his smile makeover – in his own words.

“For over 30 years I have avoided smiling too much thanks to a school playground fight and subsequent loss of a front tooth. This and a general neglect over the years left me very doubtful about offering a grin to camera.

Dentists were not my favourite profession and in a job which involves a lot of public work, this problem became more and more troublesome.

“Comprehensive overhaul”

Philip Friel was the first dentist I had encountered who undertook a comprehensive overhaul of my smile and forward assessment of my dental prospects. He sought to correct some bad dentistry I had encountered over the years and took a very positive approach to what was possible.

More importantly, he assessed the likely outcome to my bite and teeth generally if I continued as I was, and the prospect was not comforting.

Philip laid out a programme of treatment which involved a number of different aspects, from root treatments to new crowns, and which now offers me the opportunity to maximise my natural smile and bite for as long as possible. He stopped the rot of bad treatment in the past and produced a workable solution for me. Most importantly, Philip introduced me to the idea of dental implants and successfully carried out three implants. For the first time in over 30 years I have a natural smile that looks right, which isn‘t liable to chafe or slip or fall out or look false.

All carried out efficiently and professionally and with good provision of reasons and descriptions along the way.”

This patient’s words are important because they explain the transformation he underwent from being reluctant to even grin – never mind smile – to having what he labels a “natural smile”.
If you’d like to read about more testimonials from our patients please click here.

Feedback on our team work from a patient’s visits to our Glasgow clinic for new smile

We received the following testimonial from a patient who came to see me about a smile makeover.
We always appreciate the time a patient takes to talk about his or her visit to see the dentist.

This 53-year-old patient’s journey was 18 months in duration – due to the complex nature of the dental work she required. As you’ll read in the paragraphs that follow the patient has highlighted the team work she encountered when she attended for her appointments. We all work particularly hard at being a focused team and so it’s fantastic when a patient delivers feedback in the following terms.

Here are her own words…
“I have been receiving outstanding reconstruction work from Philip’s clinic for the past eighteen months. Initially my teeth were in a very weakened condition and have now undergone a total transformation, I am thrilled with the resulting outcome.

“Firstly, I would like to commend and acknowledge his excellent team members:-

·Ross Henderson for his deft, intricate and precise root canal work, executed brilliantly, with his steady and congenial manner.

·Jill Clare for her superb white fillings, and her mastery in extracting a tricky impacted wisdom tooth- with immense care, she has a heart of gold.

·Glen Frew, a great Ambassador of Dentistry, wonderful in a crisis , and is extremely kind.

·Dental nurses Kasia, Louise and Pam for their; empathy, understanding, who cannot do enough to ease any discomfort, and are always ready with a reassuring arm.

·Dental Hygienist Jennifer, for her pristine thoroughness, recommendations ,and cheery disposition.

·Siobhan, Karyn and Carly, always with a welcoming smile , who are accommodating and professional at all times. They create a great first impression and give continual ongoing friendly advice if required.

Last and most importantly of all , Philip Friel himself has amazing dexterity, skill and artistry when fitting crowns for me. He makes well- calculated decisions without ever compromising his Professional reputation. His knowledge is phenomenal, he instills confidence , exudes calm, pays fine attention to detail and is always focused.

His teamwork and overseeing of my treatment was second to none. He ensures his clinic has a lovely relaxing ambience and is beautifully appointed, with immaculate state of the art equipment.

Not only is he a fantastic credit to his profession, he has totally restored my faith in all dental matters. I cannot wish enough continued success and good things to a more deserved and genuine person. With my sincere and grateful thanks.”

As you can imagine when the team received these words from the patient we were not only delighted but we appreciated the time she’d taken to chart the detail of her experience with relevance to each member of the team she’d encountered during the visits to our dental Glasgow clinic.