How a playground incident led to many decades of dental despair – a patient’s story

Dental trauma during childhood can have a lifelong impact for many patients we see at our dental Glasgow clinic.

Here we have the story of one patient – a male in his early 50s – who charts the details of what happened after a school playground incident and how it impacted on his ability and desire to smile.

Cosmetic dentistry techniques can make a huge difference in terms of what can be achieved and the benefits from an aesthetic as well as functional perspective.

Read the patient’s story about his smile makeover – in his own words.

“For over 30 years I have avoided smiling too much thanks to a school playground fight and subsequent loss of a front tooth. This and a general neglect over the years left me very doubtful about offering a grin to camera.

Dentists were not my favourite profession and in a job which involves a lot of public work, this problem became more and more troublesome.

“Comprehensive overhaul”

Philip Friel was the first dentist I had encountered who undertook a comprehensive overhaul of my smile and forward assessment of my dental prospects. He sought to correct some bad dentistry I had encountered over the years and took a very positive approach to what was possible.

More importantly, he assessed the likely outcome to my bite and teeth generally if I continued as I was, and the prospect was not comforting.

Philip laid out a programme of treatment which involved a number of different aspects, from root treatments to new crowns, and which now offers me the opportunity to maximise my natural smile and bite for as long as possible. He stopped the rot of bad treatment in the past and produced a workable solution for me. Most importantly, Philip introduced me to the idea of dental implants and successfully carried out three implants. For the first time in over 30 years I have a natural smile that looks right, which isn‘t liable to chafe or slip or fall out or look false.

All carried out efficiently and professionally and with good provision of reasons and descriptions along the way.”

This patient’s words are important because they explain the transformation he underwent from being reluctant to even grin – never mind smile – to having what he labels a “natural smile”.
If you’d like to read about more testimonials from our patients please click here.

Feedback on our team work from a patient’s visits to our Glasgow clinic for new smile

We received the following testimonial from a patient who came to see me about a smile makeover.
We always appreciate the time a patient takes to talk about his or her visit to see the dentist.

This 53-year-old patient’s journey was 18 months in duration – due to the complex nature of the dental work she required. As you’ll read in the paragraphs that follow the patient has highlighted the team work she encountered when she attended for her appointments. We all work particularly hard at being a focused team and so it’s fantastic when a patient delivers feedback in the following terms.

Here are her own words…
“I have been receiving outstanding reconstruction work from Philip’s clinic for the past eighteen months. Initially my teeth were in a very weakened condition and have now undergone a total transformation, I am thrilled with the resulting outcome.

“Firstly, I would like to commend and acknowledge his excellent team members:-

·Ross Henderson for his deft, intricate and precise root canal work, executed brilliantly, with his steady and congenial manner.

·Jill Clare for her superb white fillings, and her mastery in extracting a tricky impacted wisdom tooth- with immense care, she has a heart of gold.

·Glen Frew, a great Ambassador of Dentistry, wonderful in a crisis , and is extremely kind.

·Dental nurses Kasia, Louise and Pam for their; empathy, understanding, who cannot do enough to ease any discomfort, and are always ready with a reassuring arm.

·Dental Hygienist Jennifer, for her pristine thoroughness, recommendations ,and cheery disposition.

·Siobhan, Karyn and Carly, always with a welcoming smile , who are accommodating and professional at all times. They create a great first impression and give continual ongoing friendly advice if required.

Last and most importantly of all , Philip Friel himself has amazing dexterity, skill and artistry when fitting crowns for me. He makes well- calculated decisions without ever compromising his Professional reputation. His knowledge is phenomenal, he instills confidence , exudes calm, pays fine attention to detail and is always focused.

His teamwork and overseeing of my treatment was second to none. He ensures his clinic has a lovely relaxing ambience and is beautifully appointed, with immaculate state of the art equipment.

Not only is he a fantastic credit to his profession, he has totally restored my faith in all dental matters. I cannot wish enough continued success and good things to a more deserved and genuine person. With my sincere and grateful thanks.”

As you can imagine when the team received these words from the patient we were not only delighted but we appreciated the time she’d taken to chart the detail of her experience with relevance to each member of the team she’d encountered during the visits to our dental Glasgow clinic.

Implant patient writes feedback: new tooth ‘unrecognisable’ from its neighbour!

We appreciate getting feedback from our patients and today a lady wrote in about the dental implant work that we’d carried out at our Glasgow clinic.

Here are her own words…

“Just a quick note to thank you for my new implanted front tooth!
After many years of various surgeries at varying dentistry practices (one in the US!!), you have finally succeeded in giving me a tooth that is unrecognisable from its neighbour!!!

The treatment I received from yourself was second to none. Not forgetting Kasia and Siobhan and Karyn on Reception, the whole experience was totally professional and made bearable (if that’s the correct word) by the relaxed atmosphere from the minute I entered the door of your Practice. It was great from my point of view to at last have a Dentist with whom I could discuss issues in a relaxed manner.

Many thanks once again – and looking forward to seeing everyone when I come in for my check-up. (I can’t believe I’m looking forward to visiting the Dentist!!!)

We thank her for taking the time to communicate her feedback to the team.

Scanner open night a great success

Our Ewoo 3D scanner open evening held in our clinic for other dental professionals was a great success.

We had 14 guests and superb presentations from Paul Taylor who looks after international training for Ewoo and from our own consultant radiologist Neil Heath who gave an insight into the current requirements for justification of radiation, reporting requirements and the benefits of CBCT scanning in planning implant treatments.

Lots of feedback and interaction on the night – then a further discussion over supper.
This is one of many evenings we’re planning – so we’ll keep you posted on the next batch.