At our Glasgow dental clinic we put our patients at the top of our priority list in our delivery of both treatment and service.
Recently new guidelines covering every dental clinic in the UK were introduced by the General Dental Council.
As all our Glasgow-based dental care professionals are registered with the GDC we are required to adhere to the new deadlines.
As part of the changes we decided to upgrade our website and in particular focus on the method of receiving emails from patients and about patients being referred to us by other dentists.
We have introduced a new secure message system which means that any patient now contacting our clinic about anything from an initial appointment to a query about more advanced treatment such as dental implants or crowns in the knowledge the message will be encrypted until I access it via a secure password system.
We researched the best solutions to meet the new guideline on secure messaging and opted for Valident.
Nigel Knott who launched the software is a qualified dentist so he understood the clinic’s needs.
He added: ” Valident is a unique online personal data protection mechanism developed to fulfil all of the regulations set down by the General Dental Council (GDC) in accordance with the Data Protection Act 1998. Dentists have a special responsibility for ensuring that they fulfil their duty of care to protect patient confidentiality at all times including the use of the Internet and e-communications for data transfers/data sharing.
“The Philip Friel Advanced Dentistry website sets an example of best practice in adding the very latest secure online communication technology to bring the necessary confidence and trust to all practice patients and referring practitioners, safe in the knowledge that patient confidentiality and personal data security is being protected at all times.”
If you have any questions about this blog post or would like to know more about the dental services and treatments we offer our patients, please contact the reception team in the first instance on 0141 339 7579 or use our secure messaging service by clicking here.