Patient’s view on dental implant work: “awe inspiring piece of precision ‘engineering’”

We were delighted to receive this testimonial from a patient at our Glasgow clinic.

We really do appreciate the time patients will take in giving us feedback on the treatment they’ve received. This 68-year-old female patient wrote…

Dr Philip Friel is an outstanding practitioner, an unbridled enthusiast and optimist, and an utterly delightful person in whom one can have absolute confidence; he is well deserving of the many awards and accolades he has received, both at Scottish and national levels.

Despite setbacks, none of which occasioned by him, during my complicated, implant treatment, he continued to treat me with infinite patience, perseverance and genuine kindness. His approach has always been unhurried, calm and precise.

Before the treatment commenced, I received a detailed treatment plan with a precise costing, rather than the more commonly given estimate. It was particularly reassuring to be given Dr Friel’s mobile phone number with instructions to contact him, should I experience any post-treatment problems; following each surgical procedure, I had a phone call from the practice checking on how I was feeling. Such attention to detail, does make a real difference to the overall, patient experience.

Dr Friel’s dental implant nurse, Kasia, has been a constant support; her friendliness and empathy have been a real ‘comfort blanket,’ as I am definitely not the bravest or calmest of patients, following a lifetime of dental complications, too numerous to mention.

The finished result is aesthetically very pleasing and an awe inspiring piece of precision ‘engineering’. It has certainly taken time and there have been difficulties along the way, however, thanks to the sheer professionalism and perseverance of Phil, I am delighted to say, mission duly accomplished. Philip Friel Advanced Dentistry is a dynamic practice, using state of the art technology and the very latest techniques and materials, but for me, it is the genuinely warm and friendly atmosphere and the emphasis on treating people as individuals, in addition to the high quality dental care, that sets it apart from others. I cannot recommend Philip Friel highly enough, and sincerely thank everyone involved in my treatment.”

The team particularly appreciated the patient’s comments about dental implant nurse Kasia whose involvement gave the patient what she described as a “comfort blanket”.
Our thanks to the patient for her kind words.

Clinic back in full swing…

We’ve had a busy start to the new year – always a good sign.

After the holiday break the Glasgow clinic dental team returned full of renewed enthusiasm and motivation – and spurred on by our success as recipients of the Best Team Award (Scotland) in the UK Dentistry Awards in December.

Team work is vital in a clinic and we’re fortunate to work with a group of focused, experienced and well trained dental care professionals who know what team work is all about.

I’ve had some focus also on my role as president-elect of the ADI UK (the Association of Dental Implantology UK). The organisation exists not only to inform the public about the ins and outs of dental implant surgery but also to help dentists involved in this work. I’ve found membership a huge advantage as we get to find out a huge amount of information about the latest and newest advances in the dental implant world.

If you’d like more information about the ADI and its work you can click here.

“Makes a visit to the dentist one to look forward to rather than one to dread” – a patient gives us feedback.

We appreciated this feedback sent in by an implant patient at our dental clinic in Glasgow

In particular we liked his line that coming here “makes a visit to the dentist one to look forward to rather than one to dread”.

We’re aware many patients may have issues about coming to see a dentist – indeed many have a phobia and we can work with them to help overcome this. Our team includes a professional with a particular focus on dental sedation – should this be required.

Meanwhile back to the patient who’d send us in feedback via a testimonial…

“I have been attending Philip Friel Advanced Dentistry for the past 18 months.

“The surgery itself is palatial and this is only complemented further by the staff that work so diligently in this pleasant environment.

“On arrival you are met by either Siobhan or Karen, and if you are fortunate you may get to meet them both. I was always met with a warm welcoming smile. They both have a fantastic way of making you feel rather important and were at all times so well spoken and informative.

“I have had experience in the past of doctors’ waiting rooms or other dental waiting areas and generally no conversation takes place and the process is all rather cold, not here both girls were chatty and friendly and again made the visit so pleasant.

“Moving on, I was fortunate enough to have the well educated expert, Philip as my dentist, along with Kasia his assistant. They worked like clockwork. They acted in such a professional manner at all times, however this professionalism was promoted in such a pleasant manner. At no time did I feel uneasy, I was made to feel totally reassured that I was being cared for by very competent professional people. This became more evident when I underwent implant surgery and was cared for expertly.

“I had occasion to visit the practice in Philip’s absence and was cared for by Glen Frew and on another occasion by Elizabeth Glass, both who approached their work with the same attitude that was evident in all of the other staff.

“To summarise, my impression of my dentist and his staff is that it works so well as everyone involved work together as a team helping each other where necessary. They genuinely appear to enjoy working in this practice and everyone seems so exuberant and enthusiastic.

“A dental Practice that has got it right, and makes a visit to the dentist one to look forward to rather than one to dread.”

As you can imagine we were particularly pleased to receive this feedback and we were interested in the way he mentioned everyone involved in our team from the reception team through to the dental nurses and others.

Answering key dental questions: topics from dentures to flossing and more

From time to time I’m asked to provide answers to questions for readers in the Daily Record’s features section of the paper.
The particular feature is called The Clinic and in it there’s a chance we can cover any topics from dentures to dental implants and from flossing to fillings.
I looked out some of the questions and answers which we’d worked on previously and thought by sharing them you’ll perhaps find them of interest.
We’re always happy to answer any questions via the website, our Facebook page or on Twitter @dentistglasgow

My 65-year-old mum has worn dentures for 25 years but is now fixated on having dental implants. Is she right to change?


She’s correct to consider changing if she requires an improvement in the function she has at the moment. Implants can be used to improve denture anchorage so that the dentures are still removable but are held more firmly in function. Alternatively, depending upon many aspects of the case, implants can be used to provide a fixed solution without the need for dentures. Implant supported replacement teeth are anchored securely to the jawbone. Gum irritation and the pain associated with conventional full or partial dentures are eliminated.

My teenage son wants an electric toothbrush. Should I buy him one?

The fact he wants one means he’s more likely to use it and that should be encouraged. A good electric tooth brush will improve plaque removal and keep your son on top of a positive dental hygiene regime. However, a word of caution, while the battery in the brush moves the head of the brush, care must be taken to ensure that the oscillating head reaches all areas of all teeth for maximum effect.

My dentist is recommending four new crowns and has suggested zirconia, metal-free ones. Are they good?

These crowns represent some of the best available both in terms of materials and technology. The cores of these crowns are constructed using computer technology to produce a white zirconia substructure which is extremely close fitting and very strong. Porcelain is built up onto this structure and fused to complete the final crown that’s then cemented into the mouth. These crowns are among some of the most aesthetic crowns available as they contain no metal and over time are far less likely to show any tell tale dark lines at the gum margin. They should boost your smile factor!

We’ve got an ongoing debate in the office. To floss or not to floss? Your view?


In addition to cleaning with toothpaste, daily flossing and brushing the tiny spaces between your teeth – the interdental areas – are recommended as part of your ongoing dental maintenance and hygiene programme. There are now electronic flossers available too – check out the Philips Air Flosser which is easy to use. In addition, there is some evidence now that ultrasonic brushes can remove some interdental plaque/debris but should not substitute floss use.

Testimonial from a patient undergoing dental implant treatment: “Excellent result”

We always appreciate feedback from patients who undergo any treatment at our dental clinic here in Glasgow.

Here we are showing an image of a handwritten note from a female patient who had dental implant work carried out.

As you’ll read she was happy with what she calls an “excellent result”.

We thank the patient for taking the time to write this – and we hope you enjoy reading it too.

Should you have any questions about dental implant work or any of the other treatments or service at Philip Friel Advanced Dentistry please don’t hesitate to contact us.

Photograph of testimonial from female patient at Glasgow clinic of Philip Friel

Testimonial written by female patient for Glasgow dental clinic

Dentures V Dental Implants – the great debate…

It’s a question I’m often asked…should a patient go for dental implants or dentures?

I will often refer a new patient to your website or our in-clinic testimonial book to read what our past patients have had to say about the dental implant decision.

Some of their own words make for really powerful reading.

This is a testimonial from a lady in her early 60s who’d had three decades of denture wearing. Then she decided to opt for the dental implant solution when she came to our Glasgow dental clinic.

“I lost my teeth when I was in my late 30s and was never comfortable wearing dentures. I rarely smiled, as I was self-conscious of my dentures looking false.

“As I am a vegetarian who enjoys healthy eating I had trouble eating certain foods such as some breads, fruits, nuts and pulses, this problem restricted my choices when I was eating out. It was a major decision for me to go through with the treatment for implants.

“Philip put my mind at ease by explaining from start to finish the procedure, any potential complications and what post treatment I would need to receive.

“He explained this in a jargon free way, which helped me to talk to my family, who were uncertain and worried about dental treatment that seemed pretty complicated and almost like a major operation. Immediately after my treatment when I returned home I received a phone call from Philip to see how I was feeling, which reassured me very much.

“Post operation I was in a little discomfort, which lasted around seven weeks, but by following the advice given by Philip I have had no further problems and it has been a great success. I have no regrets and psychologically feel more confident and assertive when speaking and eating. My daughter mentioned this year that I looked different in the holiday photos, happier and younger looking, which I was pleased to hear.

“I have also been asked if my teeth are my own – of course I say yes! I can now eat foods that previously I couldn‘t, which is wonderful when in restaurants.

“Although at times it was a lengthy process, I would advise anyone who feels self-conscious about wearing dentures to consider implants as an alternative. I received first class information, treatment and post-operative care, which have made a huge difference to my way of life.”

We were very pleased to receive such a positive reaction from our patient. It is clear that her life has been greatly enhanced by her new dental implants.
We all smiled especially when we read her quote…

“I have also been asked if my teeth are my own – of course I say yes! I can now eat foods that previously I couldn‘t, which is wonderful when in restaurants.”

Eating for many is of course a simple – no thought required – process. For this lady it had been problematic in the past when she didn’t have the implants. We were delighted with her specific mention about the difference it had made to her when dining.

“Life enhancing” dental implant work – a dentist’s viewpoint

I call them ‘life-enhancing’…

They can dramatically change and improve a patient’s appearance and dental function.

They can play a key role in boosting the smile factor in cosmetic dentistry or reconstructive dentistry.

But how much do you know about dental implants? I’ve put together some quick facts about implants to give you an insight into what is a dental phenomenon.
We’re on hand here at our Glasgow dental clinic if you need more information about dental implants.

What is a dental implant?

A natural tooth consists of a crown (the part you see above the gum), and the root (the part hidden under the gum). It is the root in the jawbone that actually holds the natural tooth in place.
Dental implants are state of the art modern dentistry.
They are small titanium “fixtures” that take place of the natural root of the tooth. Carefully implanted into the bone, these very tiny titanium roots actually bond or integrate with a patient’s bone, more securely than natural root would.

Dental Implants provide additional support where teeth are missing without putting forces onto remaining natural teeth. They can be used to support the replacement of a single missing tooth or a complete functional set for individuals who have lost many of their teeth.

What are the benefits of dental implants?

Improved Appearance.

When teeth are lost, ongoing shrinkage of the jawbone occurs making the face look older. Dental implants can stop this for happening. Dental implants look and feel like your own teeth.

Improved Comfort

Dental implants eliminate the pain and discomfort of removable full or partial dentures. Since dentures sit on top of the jawbone and gums, continuous shrinkage of the jaw bone alters the fit of the denture resulting in slipping or rocking of the dentures. Exposed nerves and irritation of the gum tissue may add to the discomfort.

Implant supported replacement teeth are like natural teeth because they are anchored securely to your jawbone.

Gum irritation and the pain associated with conventional full or partial dentures are eliminated.

No matter what is your question about dental implants may be please let us know. We’ll be delighted to answer your questions and explain more as necessary.

Patient’s view? Dental implant work – “totally pain free and straightforward”.

One of our dental implant patients who came to our clinic in Glasgow wrote a glowing testimonial for our website.

They summed up their experience as “totally pain free and very straightforward”.

The patient is a 60 year old female who’d had a gap in her teeth since her teens.

Here’s what she had to say in full…

“I contacted Philip some months ago as I was keen to have an implant to deal with a gap in my teeth where I‘d had a tooth removed when in my teens.

“I‘d had a bridge fitted in this gap but it had never been entirely satisfactory and I wanted to deal with the problem in a way that would be as much as possible like my original tooth. The treatment involved enlarging the space to allow for the implanted tooth and some bone grafting.

“The whole experience was totally pain free and very straightforward and the result excellent.”

We always appreciate when we receive patient feedback like the above. We recognise it takes a lot of time to write to us so we value that response.

Testimonial from a patient: implant secured denture work carried out

Feedback from patients is always appreciated – both in the time they take to write to us and also the information they’ll share with us in that process.

This gentleman tells the story of how his dentures didn’t give him good dental function and how dental implant work carried out at our dental clinic here in Glasgow produced a much improved solution for him.

Please take time to read his testimonial – shown here in the image.

Should you have any questions about dental implant treatment or any of the other services we carry out here at the dental Glasgow clinic please contact us – we’re happy to answer any queries.

Dental implant patient gives us feedback on treatment carried out at Glasgow clinic

Image of testimonial from dental implant patient

Dental implant nurse Kasia turns from lecturer to student

Our dental Glasgow clinic is often the venue for seminars and courses.

Kasia, our dental implant nurse, regularly conducts courses here and at other UK venues for dental nurses moving into the world of implant surgery.

Thanks to her experience and expertise Kasia is well equipped to share her knowledge of the profession.

Recently, however, Kasia was on a course courtesy of the Association of Dental Implantology UK. The day course was held in Edinburgh.