As we’ve mentioned before we always appreciate when a patient takes some time to write a testimonial about their care and treatment at our Glasgow dental clinic.
This lady wrote to us after receiving a dental implant which provided a solution to a situation that had arisen all thanks to a baby tooth that had clearly overstayed its welcome.
Her particular words - I now have the most amazing non-implant looking implant! – were well received by all who worked on her treatment plan throughout her visits to the clinic.
The patient wrote…
At the age of 53 I decided it was time to do something about a baby tooth – yes a baby tooth! The problem was it became ‘wobbly’ and I had to replace it with a bridge a decade earlier. This always annoyed me, as I have looked after my teeth, but this bridge just didn’t match my other teeth and felt clumpy at the back.
On a personal recommendation of a good friend I headed to the West End and to see Dr Friel.
What can I say?
The patient experience was amazing – from start to finish.
Aside from being an extremely pleasant man, he’s a highly professional, committed and focused clinician who knows his stuff.
And when it came to the decision to have an implant to resolve the issue I knew I was 100% in the right hands.
A key message
I’d set myself a time deadline of mid November to have it all done and dusted.
On November 1 – eight months virtually to the day we started – my final fitting was completed and I now have the most amazing non-implant looking implant!
I’m so pleased about the treatment and service I received.
Nothing was ever a problem and everyone in that clinic – receptionists, dental nurses and a couple of the other dentists who I had to see – are just so switched on and all made me feel nothing was ever a problem.
Thanks to Dr Friel and his amazing team!
I look forward to smiling wider and better than I ever imagined was possible.