Website upgrade to protect patient information

At our Glasgow dental clinic we put our patients at the top of our priority list in our delivery of both treatment and service.

Recently new guidelines covering every dental clinic in the UK were introduced by the General Dental Council.

As all our Glasgow-based dental care professionals are registered with the GDC we are required to adhere to the new deadlines.

As part of the changes we decided to upgrade our website and in particular focus on the method of receiving emails from patients and about patients being referred to us by other dentists.

We have introduced a new secure message system which means that any patient now contacting our clinic about anything from an initial appointment to a query about more advanced treatment such as dental implants or crowns in the knowledge the message will be encrypted until I access it via a secure password system.

We researched the best solutions to meet the new guideline on secure messaging and opted for Valident.

We opted for Valident to implement our online secure messaging

We opted for Valident to implement our online secure messaging

Nigel Knott who launched the software is a qualified dentist so he understood the clinic’s needs.

He added: ” Valident is a unique online personal data protection mechanism developed to fulfil all of the regulations set down by the General Dental Council (GDC) in accordance with the Data Protection Act 1998. Dentists have a special responsibility for ensuring that they fulfil their duty of care to protect patient confidentiality at all times including the use of the Internet and e-communications for data transfers/data sharing.

“The Philip Friel Advanced Dentistry website sets an example of best practice in adding the very latest secure online communication technology to bring the necessary confidence and trust to all practice patients and referring practitioners, safe in the knowledge that patient confidentiality and personal data security is being protected at all times.”

If you have any questions about this blog post or would like to know more about the dental services and treatments we offer our patients, please contact the reception team in the first instance on 0141 339 7579 or use our secure messaging service by clicking here.

Media spotlight on ‘cheesy’ cure for sensitive teeth

From time to time on our blog we spotlight some of the media stories from all over the world that are focusing on teeth and dental issues.

Many of the stories relate to research – some of which may not be 100% conclusive and some often in its early stages.

Yesterday the focus was on sensitive teeth issues and a study being carried out in a Taiwanese medical university.

If you have issues with sensitive teeth, consult your dentist.

If you have issues with sensitive teeth, consult your dentist.


The medics have been working on creating a toothpaste containing an ingredient that’s found naturally in cheese and meat which they claim may reduce – by almost 80% according to the reports – the incidence of teeth sensitivity.

This ingredient is called arginine and the researchers used a study group of 43 patients. They found that the paste reduced sensitivity by 61% in the first four weeks and 78.1% after using daily for eight weeks.

The team from the Chung Shan Medical University – states the Daily Mail – point out that arginine can play a role in wound healing and is found in dairy product, fish and meat.


Tooth sensitivity can occur for a number of reasons but particularly if the gum recedes and exposes a sensitive later called dentine. The arginine is believed to reduce the sensitivity by helping to form a protective later over the dentine.

Should you have any issues with teeth sensitivity it is always worth having a dental check-up to ascertain the reason.

If you have any questions about this blog post or would like to find out more about all our services and treatments please call our clinic on 0141 339 7579.

Specialist orthodontist Imran makes keynote speech at 60th anniversary event

Our Glasgow dental clinic team’s most recent recruit is specialist orthodontist Imran Shafi.

He bring his orthodontic expertise to our clinic after years of study, training and experience in this area of dentistry.

He recently had the honour of addressing the British Society for Oral and Dental Research to mark this prestigious organisation’s 60th anniversary.

Specialist orthodontist Imran Shafi at Glasgow dental clinic Philip Friel Advanced Dentistry receiving top award

Our Glasgow dental clinic’s specialist orthodontist Imran receives his award from Professor Watson


Here Imran tells us what the event was about and the focus of his keynote speech…

“I had been previously awarded the TC White Lecture Award by the Royal College of Physicians and Surgeons of Glasgow, and was invited by the British Society for Oral and Dental Research to present my winning lecture earlier this month.

This was the society’s 60th annual meeting hosted by the University of Bristol in the unique town of Bath.

My presentation was called “Computer prediction systems for planning the surgical correction of facial deformities.”

It was about my research undertaken at the University of Glasgow and involves using advanced cone beam CT and surgical predictions to help patient with dento-facial deformities.

We have a similar cone beam CT machine in the Philip Friel Advanced Dentistry Clinic, which we use for all our dental implant, cosmetic, orthodontic and endodontic work.


These highly specific and specialised machines capture radiographic images in detailed 3D, which allow the dental team at the Glasgow dental clinic to provide advanced dentistry.

I received my certificate and award from Professor Tim Watson who is the President of the British Society for Oral and Dental Research, and from the feedback I’ve had, the lecture was well received.”

If you have any questions about this blog post or would like to find out more about the orthodontic services we offer at our Glasgow dental clinic then please contact us via the website by clicking here or calling 0141 339 7579.

Guest blogger: Liz Grant from The Ben Walton Trust

This year on our website and other social media platforms for our Glasgow clinic we’ve been highlighting the risk factors of mouth cancer.

We’ve been liaising with the team from The Ben Walton Trust, a Scottish-based charity which was set up to raise the awareness of this particular cancer.

This month’s guest blogger is Liz Grant from the Ben Walton Trust who has focused on a key event in the charity’s calendar.

Liz writes:


“November is Mouth Cancer Awareness month and as such, The Ben Walton Trust is hosting a dinner for people who have had mouth cancer and can find it difficult socialising in restaurants with family and friends.

For some people, trying to explain to restaurant staff that they can’t have food with any lumps in it, there must be lots and lots of gravy with potatoes and veg and all food must be taken with copious amounts of liquid, is just too huge a task.

Added to which, ultimately the presentation of the dinner is completely different from any one else’s (and that is assuming the chef has the time and patience to work on the menu request).

Liz Grant from the Ben Walton Trust is our guest blogger for September

Liz Grant from the Ben Walton Trust is our guest blogger for September

On Monday 18th November 2013, staff at Brown’s Restaurant in Giffnock are going to present a menu that can be eaten by everyone there, to highlight not only the difficulties that patients have eating but also to show that in actual fact, this type of menu can be produced from foods available to the typical diner.

Patients, their friends and families, healthcare professionals, dieticians, the press and the local MSP are all attending.


We are also, as a spin off of the planning, in the initial stages of producing a cookbook using patients’ recipes and also incorporating tips as to ingredients that work well together..and those that don’t. Iain the chef from Brown’s is helping with this.

Should anyone like to attend the dinner or have some recipes/tips/advice for the cookbook that you would like to share, please get in touch.”

If you have any questions about the above blog or wish to make any comment about the content please contact us by clicking here.

You can read more about the warning signs of mouth cancer in this previous blog on the topic.

Cuppas combat cavities? New research reports on tea benefits

From time to time the humble cuppa is credited with assisting a myriad health issues.

Tea – in various guises of green, mint and the normal brew – has been credited in medical and media reports to help cases of Parkinson’s Disease, high blood pressure and indigestion as well as to reduce certain cancer risks.

Now the latest reports claim that at least three cups a day can help keep your teeth in good condition and cut the risk of decay.

photo showing a simple cuppa

The humble cuppa…at centre of new research

Black tea – according to the report in the Daily Mail at the weekend – can help to combat two particular types of bacteria – Streptococcus mutans and Lactobacillus – associated with tooth decay and gum disease.


Dr Carrie Ruxton who has written about her findings in the British Nutrition Foundation’s “Nutrition Bulletin” headed up this new study and believes that the most effective tea dose was 3-4 cups per day.

The research scientists reported that black tea continued to fight decay, even when some sugar had been added to it.

Green tea – long associated with having health benefits – also appeared to have a similar effect – but in addition helped prevent cases of bad breath by effectively neutralising the sulphur compounds that contribute to the condition.

Dr Ruxton believes that there is good evidence that tea drinking protects against tooth loss and is quoted as saying: “Evidence specific to black tea suggests that three to four cups a day could help to reduce levels of bacteria in the mouth,
‘I’m sure this news is set to be welcomed by dentists and hygienists alike as as they continue to educate the nation on the need for greater oral care.’

Tea contains antioxidant ingredients called flavonoids and catechins, tannin-type substances, that have an anti microbial effect.

The new report also looks at how green tea could help weight loss, increases energy expenditure and burning up more body fat.


As you can imagine the Tea Advisory Panel, set up by the industry, was positive in its welcome for this latest research.

Their spokesman Dr Tim Bond was quoted in reports saying: “A relatively little known benefit of tea until recently has been its potential for reducing the risk of dental caries.

‘This benefit is thought to be due to a reduction in inflammation in the oral cavity and prevention of the adhesion and growth of bacteria linked to periodontal disease.”

Our dental hygiene team here at our Glasgow dental clinic can provide you with information about foods and drinks that may cause some additional risk of dental decay. We can also give advice on maintaining good dental hygiene which in turn can help minimise the incidence of bad breath.

If you have any questions about this post or would like to find out more information about the dental services and treatments we can offer patients please call our Glasgow dental clinic reception team on 0141 339 7579.

Image courtesy of Kritsana/

Dental implants: questions and answers


The clinical team at Philip Friel Advanced Dentistry has experience of a wide range of implant, cosmetic and restorative dentistry techniques – from whitening to complete dental/aesthetic rehabilitation – as well as offering a range of general dentistry services including routine maintenance, check- ups and hygienist appointments.

One of the greatest advances has been dental implant surgery and Philip and his team of dentists and dental nurses are highly trained in this aspect of advanced dentistry.

Implants have transformed dentistry over the last 40 years and are now often the first choice of treatment for the replacement of missing teeth.

artwork shown in our Glasgow clinic where dental implants are offered

Implants can make significant difference in function and appearance.

An implant is a titanium substitute for a natural tooth root and is placed into a socket created in the jaw. It is usually inserted into the socket creating an initial stability, which over time is steadily enhanced by further growth of bone on to the implant surface. The internal design of the implant allows a variety of fitments to be attached to it, which support replacement teeth, providing the foundation for long-term support of crowns, bridges or dentures.

As well as offering implants at his Glasgow dental clinic, Philip also offers dental implant surgery at the New Town Dental Care clinic in Edinburgh.

Here Philip answers many of the questions that can arise when someone is considering dental implants.


If you have good general health and maintain good oral health, then implants will almost certainly work for you.
It is rare to have health problems that will prevent the use of implants although some medical conditions may affect the success rate of implants.
As well as a complete examination of your mouth and remaining teeth you will be expected to supply details of your medical history.
In addition, full discussion with regards to requirements and expectations will allow us to determine if implant treatment is appropriate.


All the common forms of tooth replacement, such as bridges or dentures can be supported by implants. If you are missing just one natural tooth, the one implant will likely be all that is required – but larger spaces of two, three or more missing teeth will not necessarily need one implant per tooth.


If you have no teeth in the lower jaw, a conventional lower denture can be considerably improved with an implant retained “over denture” which involves two implants placed at the front of the lower jaw to secure a denture. The same concept can be used in the upper jaw which requires four implants. Implants make dentures much more stable and also allow the denture to be smaller which means reduced palatal coverage by the denture.
Like conventional dentures, overdentures should be removed for daily cleaning. There are many implant options available and it is crucial that you have a thorough dental examination to be aware of what treatment would be best for you.


For routine cases, from the time of implant placement to the placing of the first tooth, treatment times can vary between a few weeks to six months. The better the bone the less will be the treatment time. With poorer bone more time must be taken which can extend treatment time beyond six months.


You will be fully advised on care and maintenance of the implants or the superstructure they support. Instruction will include how to clean adequately. It must be understood that the adequate care and maintenance of the implants requires regular effort on the patient’s part at home for ideal maintenance.
It is recommended that implants be cleaned every three to six months by the dental hygienist depending upon individual case requirements.


Once your implants and surrounding soft tissues are seen to be healthy and your new teeth are comfortable, it is the quality of your home care and willingness to present for regular maintenance reviews, that will most influence how long they will last.
Implants, much like natural teeth, will last longer if they are cared for adequately. Well-maintained implants, placed into adequate bone, can be expected to last for many years.

If you have any questions arising from the above blog or would like to find out more information about dental implant work carried out by our team please contact the clinic on 0141 339 7579

Guest blog: Our Glasgow dental clinic PA Carly talks about her role

Helping the clinic run smoothly: Carly Doherty

Helping the clinic run smoothly: Carly Doherty

Behind every successful dental clinic is a great PA! That’s what I like to tell Philip and my colleagues on a regular basis.

I’ve worked with Philip for almost four years now and carried out my role in the period of build-up to the new clinic opening its doors in November, 2010. That build-up period was full=on and hectic, helping Philip run his previous clinic premises as well as supporting him in what was a major renovation project of our existing building. It was stressful but enjoyable and hugely satisfying to see the new clinic take shape, open and welcome our first patients.

In previous careers I’ve worked in customer service environments and so appreciate the importance of delivering the best to our patients.

For everything to run smoothly in the surgeries, it’s important to have first-class back-up support in terms of administration and organisation.
With Philip Friel Advanced Dentistry in Glasgow, I work two full days within the clinic and I also have the flexibility to work from home, which suits me perfectly.

Any working mother with small children will appreciate it is key for the work/home balance to be right in order to succeed in both.

A busy week will consist of managing Phil’s diary commitments , managing the accounts and supplier invoices, liasing with associates/staff/marketing team, booking courses/events, and general administration work. The organisational aspect of my job is something I really enjoy along with the variety in my role.


I’m based in a small but perfectly organised office in the clinic. There are no windows in the office I use so occasionally I’ll call my colleagues on reception to ask for a weather check before either heading out for lunch, on errands or at the end of the day when I’m leaving.

I think most people who know me would agree that being organised or taking the role of the ‘organiser’ comes naturally to me. I am a lover of lists and I enjoy ticking things off as I go! This works well in my home and also in my job at the clinic.

There’s a real ‘can-do’ attitude among all the clinical and administrative team members and I really enjoy that aspect of my work environment.

If, and when, the need arises I’ll jump onto the reception to assist my colleagues there and I really enjoy face-to-face contact with our patients – plus I can see out of the windows into the bustling West End and keep an eye on the weather at the same time!
I am fortunate to work with an incredible team of people and feel so blessed that I look forward to coming to work.

If you have any queries about this blog or would like more information about the dental services and treatments we offer please contact our reception team on 0141 339 7579.

Mouth cancer: spotlight on equipment that can help diagnose potential issues.

The Velscope tool can help in an assessment for mouth cancer

The VELscope – a useful tool in assessing oral health.

Our clinic is running a campaign this year to raise awareness of the potential risk signs of mouth cancer.

We’ve posted several blogs about the signs to look out for and to stress the importance of seeking professional help if you’re at all concerned about any abnormality.

We’re also liaising with the team from The Ben Walton Trust, a charity which was set up to raise the awareness of mouth cancer risk factors and encourage people to seek help should they have any concerns. We recently carried a blog by one of the founders Michael Walton.

Today technology and sophisticated equipment can provide us with additional ways of investigating any issues arising from a dental examination.

The VELscope is a hand-held device that provides dentists and hygienists with an easy-to-integrate adjunctive mucosal examination system for the early detection of a wide variety of oral diseases, including pre-cancer and cancer.

It is important to stress that this is used as part of the examination process and that a properly qualified dental professional would use this in addition to the processes used to examine a patient’s mouth, together with assessment of risk and lifestyle factors.

Used in conjunction with the conventional intra-oral and extra-oral head and neck exam, the VELscope facilitates the discovery of mucosal abnormalities before they become visible under ordinary light.

The VELscope is the only non-invasive adjunctive device clinically proven to help discover occult oral disease. We have included the VELscope in our equipment inventory for our clinic.

How Does the VELscope Work?

This is the technical stuff – but it’s important as it explains why the VELscope can be a useful additional tool in examination processes.

The VELscope handpiece emits a safe blue light into the oral cavity, which excites natural fluorophores from the surface of the epithelium through to the basement membrane (where premalignant changes typically begin) and into the stroma beneath, causing it to fluoresce. The VELscope’s proprietary filter makes fluorescence visualisation possible, by blocking reflected blue light, and by enhancing the contrast between normal and abnormal tissue.

Is the VELscope a Diagnostic Tool?

Like other visualisation technologies, such as panoramic radiography, CT, MRI, PET and ultrasound, the VELscope is NOT a stand-alone diagnostic test. However, used in conjunction with the standard oral soft tissue exam, VELscope provides visual information that cannot be acquired in any other way.

Does the VELscope Generate “False Positives” for Oral Cancer?

False positives occur when a diagnostic test mistakenly signals the presence of disease. The VELscope system is NOT a diagnostic test, and does not, consequently, generate false positives. As an adjunctive visualisation tool, the VELscope helps dental professionals discover a wide range of unhealthy tissue in the mouth, including oral pre-cancer and cancer.

If you have any questions arising from this blog or you wish to book an examination please contact our Glasgow clinic reception team on 0141 339 7579.

Implant patient writes feedback: new tooth ‘unrecognisable’ from its neighbour!

We appreciate getting feedback from our patients and today a lady wrote in about the dental implant work that we’d carried out at our Glasgow clinic.

Here are her own words…

“Just a quick note to thank you for my new implanted front tooth!
After many years of various surgeries at varying dentistry practices (one in the US!!), you have finally succeeded in giving me a tooth that is unrecognisable from its neighbour!!!

The treatment I received from yourself was second to none. Not forgetting Kasia and Siobhan and Karyn on Reception, the whole experience was totally professional and made bearable (if that’s the correct word) by the relaxed atmosphere from the minute I entered the door of your Practice. It was great from my point of view to at last have a Dentist with whom I could discuss issues in a relaxed manner.

Many thanks once again – and looking forward to seeing everyone when I come in for my check-up. (I can’t believe I’m looking forward to visiting the Dentist!!!)

We thank her for taking the time to communicate her feedback to the team.

Our CT Scanner gets its annual service

It’s annual service time for the Glasgow clinic’s Cone Beam Computed Tomography (CBCT) Scanner.

Like any piece of sophisticated equipment it’s vitally important to have it serviced and maintained so that it works at its optimum.

This fantastic piece of equipment enables three dimensional imaging of the teeth and surrounding structures to be obtained using as low a radiation dose as possible.  To ensure the dosage is as low as possible, our EWOO Pax-Due CBCT Scanner allows us to select various sizes for scanning to ensure that we only view the area we require.

The three dimensional CBCT images allow fantastic diagnostic and planning capabilities for the dentists in the clinic and the images can be used for diagnosis, bone assessment, precise location of vital structures, endodontics(root treatment) on difficult teeth.

In addition, using the information gained from the CBCT scans, we can produce 3D models of a patients bone to enable computed assisted planning and design for implant placement is difficult areas.  This is made possible using a unique planning software tool offering the possibility of computer guided surgery